Simple pricing means no surprises

Common pricing questions

  • You betcha!

    • Individual – BYOK plans include a 7-day free trial.

    • Individual – Managed plans include a 30-day money-back guarantee (minus any AI usage credits consumed).

    Why the difference?

    With BYOK plans, you pay the AI provider directly, so you can try Tag risk-free.

    With Managed plans, Tag covers the AI costs on your behalf. To prevent unexpected AI charges, these plans do not include a free trial.

    Instead, when you subscribe to a Managed plan, we provide $10 in AI credits so you can test the platform. If Tag isn’t a fit, we’ll refund your subscription fee, less the cost of any AI credits used.

  • Nope. If you choose a plan with a free trial you will not be asked for credit card information at the checkout.

    If you choose to continue with the subscription after the free trial, simply access the customer billing portal in Tag, and enter your credit card information.

    Your credit card on file will only be charged after the free trial ends.

    If there is no credit card on file, then your subscription will be moved to the “cancelled” state automatically.

    You may cancel or reactivate the subscription at any time through the customer billing portal.

  • Of course. There is a ~15% discount on annual plans.

  • There is a link to the self-serve customer billing portal under the "Account —> Subscriptions" menu item on the header bar of Tag. The billing portal is powered by the Chargebee Subscription Billing service.

SUPPORTED PAYMENT METHODS


nSymbol Tag has an easy-to-use customer billing portal under the "Subscriptions" menu item in the software (see Account menu at top-right which displays your name). You may activate, change, or cancel your subscription at any time. All payments are processed using the secure Chargebee Subscription Billing service.